Terms and Conditions
Confirmation and Payment
On receipt of your booking request Travelmotion will send you a written proposal. Once you have received our proposal, you need to confirm your reservation by email or phone. Travelmotion will then send you confirmation of your reservation along with an invoice outlining payment requirements. 25% of the total package price must be paid on receipt of invoice. The remaining payment of 75% of the total price must be settled no later than 28 days prior to your arrival date.
Please choose one of the following payment options:
- Credit card (all major credit cards are accepted)
- Bank transfer (please use our IBAN number and BIC code)
Once we have received your full payment, we will issue vouchers for the arrangements you have booked with us. These vouchers will be sent to you by email or fax. If your reservation is made close to your departure date, we may arrange vouchers for you to pick up upon your arrival at the destination airport, or at your chosen hotel.
Cancellation Policy
Arrangements may be cancelled at any time, incurring the following cancellation fees:
- A cancellation made more than 15 days prior to arrival will incur a 25% cancellation fee
- A cancellation made between 14 days and 1 week prior to arrival will incur a 50% cancellation fee
- A cancellation made within 7 days of arrival will incur a 75% cancellation fee
- A cancellation made within 24 hours of arrival will incur a 100% cancellation fee
Please note that this cancellation policy may vary for group bookings.
Travel Insurance and Cancellation Insurance
Please note that you can apply for travel and cancellation insurance directly from our website.
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